We ship your item within 1-3 days after purchase. Delivery times provided by our carrier postNL are an estimation. We cannot be held responsable for delays. Most common delivery times:
The Netherlands: 1/2 working days
Belgium: 2/3 working days
Germany: 2/3 working days
Italy: 3/6 working days
France: 2/3 working days
No. We ship your order through the national Dutch PostNL postal service. They have agreements with local carriers for the delivery around the rest of the world. See our page delivery times for their expected delivery times. We cannot be held responsable for delays.
To cancel your order, please contact us directly at info@funkyalps.com
Did you already received your order and you would like to return it, please let us know by email and do not forget to include the return flyer when returning the package. Return costs are for your own account and will not be covered by FunkyAlps.com
To return a product, follow the instructions on our ‘Shipping & return policy’ page. Returns must be announced within 14 days after receiving the goods. For return from outside the European Union, we ask you to clearly state it concerns a return shipment.
Address for Returns:
FunkyAlps.com
Gessel 24
3454 MZ De Meern (Utrecht)
The Netherlands
Please check the delivery times on our website. If your order has a delay of more then three of four days, please contact us and we'll assist you in locating it.
No, custom-designed products are not available at the moment. Nevertheless you’ll be unique in our epic skisuits. We only produce in low quantities.
For group orders of 10 suits or more, please email info@funkyalps.com, and we'll be happy to assist you with your order.
Yes, if the price is changed within 14 days after purchase we will give you a partial refund. Please feel free to contact us at: info@funkyalps.com
Hand or machine wash your jacket or ski suit at maximum 30 degrees using a waterproof clothing wash, available at most supermarkets. You can also use a normal detergent and then spray the skisuit with a waterproof spray after the suit or jacket has completely dried. Never use a fabric softener!
